Billing & Accounts Receivable Coordinator Jobs in robenberg

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We're hiring a Billing & Accounts Receivable Coordinator for on of our clients to serve as a key link between customers, the service department, scheduling, and management. You'll keep invoices accurate and moving, follow up on collections, obtain customer approvals, and help ensure approved work gets scheduled without delays. This role demands strong follow-through, sharp attention to detail, and a professional communication.

Job Duties:

Billing & invoicing

• Review completed work orders and generate accurate, timely invoices
• Verify labor, parts, and technician notes before invoicing
• Respond to customer billing questions and correction requests
• Maintain accurate billing records and supporting documentation

Estimate approvals & authorizations

• Send estimates to customers and follow up on outstanding responses
• Obtain signed approvals, credit card authorizations, and required documentation
• Verify all documentation is received before work proceeds

Accounts receivable & collections

• Record payments (checks, ACH, credit card, cash) and maintain accurate AR records
• Monitor AR aging reports and manage past-due follow-up
• Contact customers via phone, email, and text regarding overdue balances
• Document collection efforts and escalate unresolved matters to management
• Provide weekly AR and collections status updates

Coordination & admin support

• Notify scheduling when approvals and documentation are received
• Assist with COI requests, month-end documentation, and special projects
• Support other administrative team members during high-volume periods
• Maintain organized electronic and physical records

Qualifications:

• Minimum 3 years of experience in billing, accounts receivable, collections, customer service, and office administration
• Able to manage multiple priorities and follow up independently — without constant supervision
• Strong organizational skills and high attention to detail
• Professional verbal and written communication skills; customer-focused approach
• High level of integrity, reliability, and confidentiality when handling financial information
• Proficiency with Microsoft Office and general business software
• QuickBooks experience preferred
• Experience in a service-based business is a strong plus
• Associate degree in Accounting, Business, or Finance preferred (or equivalent work experience)

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