Customer Service Representative Jobs in Houston

Magnum Staffing is seeking applicants for Customer Service Representative . Pay rate starts at $15

Responsibilities:

Responsible for answering service inquiries via telephone and internet in a patient, knowledgeable and professional manner. Transfers calls to appropriate internal departments.
Performs outbound telephone calls to existing customers to assist with their order entry.
Maintains current customer accounts for accuracy, including TABC licensing and location updates.
Opens new accounts in coordination with the Sales teams.
Provides administrative support for external and internal customers such as order entry, sales history, delivery information and other general account inquiries.
Resolves product or service issues by researching the issue and providing a resolution. Forwards escalated issues to the appropriate manager and assists with resolution.
Applies postage to outgoing mail and distributes incoming mail and packages to branch employees.
Arranges and secures rooms for meetings or events.
Monitors supplies as needed.
Other duties as assigned.

Qualifications:

High School graduate or GED.
Associates preferred or 1-2 years of clerical experience.
Military experience equivalency may substitute for some requirements.
Bilingual in English / Spanish, preferred.
Strong clerical skills, knowledge of file maintenance and computer navigation skills.
Intermediate computer knowledge in Microsoft Outlook, Word, Excel & PowerPoint.
Good interpersonal and communication skills with the ability to communicate with internal and external customers and fellow employees.
Must be able to multitask; strong attention to detail with the ability to change priorities.

Application at 10801 Hammerly BLVD Suite 232 Houston TX 77043 Monday-Friday with two forms of valid ID