Shipping and Receiving Clerk Jobs in Pearland

Authorities

The Shipping and Receiving Clerk reports directly to the Facility Manager.

Responsibilities

· Answer and screen incoming calls, routing to the proper individual.

· Greet and direct visitors in a professional and courteous manner.

· Handle incoming and outgoing mail, courier packages, and shipping documentation.

· Prepare shipping labels, bills of lading, manifests, and related paperwork.

· Provide customers with timely updates on order status, shipping timelines, and tracking information.

· Respond to customer inquiries by phone and email regarding shipping and delivery.

· Coordinate with carriers and vendors for pickups, deliveries, and problem resolution.

· Track, follow up, and report on late or missing shipments.

· Enter receipts and shipments into ERP/inventory systems accurately.

· Verify and file packing slips, purchase orders, and shipping records.

· Assist with cycle counts and reconcile discrepancies between system and physical inventory.

· Setup and maintain filing systems (electronic and hard copy) for shipping, receiving, and customer documentation.

· Operate office equipment and maintain an organized front desk area.

· Support compliance with company policies, safety, and applicable regulations.

· Provide administrative assistance to management as required.

Qualifications

· Knowledge of shipping, receiving, and logistics documentation.

· Customer service and professional phone etiquette.

· Effective written and verbal communication skills.

· Proficiency in Microsoft Office (Word, Excel, Outlook) and ERP/inventory management software.

· Ability to maintain confidentiality concerning customer and company records.

· Strong organizational and multitasking skills.

· Ability to work both independently and as part of a team